Question & Answers
Normal shipping durations are shown by clicking the hyperlinks.
Normal shipping durations of GLS: gls-group.eu/DE/de/warensendung/regellaufzeiten
For information about shipping with other parcel services, please ask your contact in the ordering department:
- Contact national: vi@mennekes.de
- Contact international: vi@mennekes.de
All tests are performed that are required in accordance with the electrical standard such as trip testing or protective conductor testing. A test report of the receptacle combination can be requested from your contact at MENNEKES.
The housings and elements of many of our plugs and sockets are made of the thermoplastic AMAPLAST® (PC/PA), a robust engineering grade plastic which offers good electrical insulation as well as being very strong and resistant to heat, seawater, oil and petrol. The engineering grade thermoplastic PBT (formerly AMELAN), on the other hand, is a special plastic that we offer for the housings and elements of some plugs and sockets. This plastic provides protection against chemicals and other aggressive substances such as oils, fuels, greases and alkalis. Our products with this special plastic can be used, for example, in the food and chemical industries or in refineries.
Address:
MENNEKES Elektrotechnik GmbH & Co. KG
Industriestraße 2
Welschen-Ennest
D-57399 Kirchhundem
Pick-up hours:
Monday to Friday
7.00 am to 12.15 pm and 12.45 pm to 2.00 pm
Please ask your contact in the ordering department beforehand if your products are ready for pick-up.
Contact: vi@mennekes.de
Important information on picking up pallets:
Please keep in mind that pallets can only be loaded from the rear via our loading dock. A forklift cannot be used for loading.
Furthermore, we would like to point out that the person picking up the product(s) is responsible for ensuring that the load is secured in the vehicle.
The position of the protective conductor ensures that incorrect insertion is prevented in the case of various voltages and frequencies in accordance with the electrical standard.
We are offering screwless connection techniques for up to 32-amp wall-mounted receptacles, panel-mounted receptacles, and plugs and connectors. Look for “SafeCONTACT” and “TwinCONTACT”.
Our panel-mounted SCHUKO® receptacles have a moulded sealing lip and require no separate seal to guarantee that protection class IP44 requirements are met.
We are offering a spare lock and a key for our Cepex receptacles. It is not possible to provide a single key.
Structural changes to plastic materials as a result of UV radiation make every type of plastic subject to ageing. Neither MENNEKES nor suppliers of plastic materials can guarantee perfect resistance to UV radiation of plastic materials. We have experienced product lifetimes of 20 years and more with outdoor applications of our products. We are not in a position to specify a minimum service life for our products since they are exposed to a number of different situations during normal use and especially mechanical wear.
Yes, spare parts are available for all of our products. Tell your contact at MENNEKES the part number of the product for which you need a spare part.